Showing posts with label customer abuse. Show all posts
Showing posts with label customer abuse. Show all posts

3/18/2012

Ghostbusters: The Video Game Review

Ghostbusters: The Video Game
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I was super excited about this game when I got it. After running through a couple hours of problems on PC I went to buy the Xbox 360 version. The game is awesome but not on the PC.
Here's some of the issues I experienced with the PC version.
1. The installer only works on the default mode. You can install to a different directory but you don't get 6 files needed to run the game. Installing to the default location then copying the missing files to the custom location fixes the issue. (it's also a REALLY slow install)
2. The game does not fully use multiple processors. If you're running a dual/triple/quad core processor the game will only really use 1. There's even a warning on the back of the box stating this. I'm running a triple core processor and the game seemed to run ok despite the load not being balanced.
3. Load time of levels/maps is EXTREMELY slow. Expect to see load times between 30 to 60 seconds. This may be related to the processor issue but I'm not sure.
4. Controls are made for a controller, not a mouse. You use WADS for moving and your mouse for looking around. When you're busting ghosts you need to zap them a while then wrangle them. Wrangling requires you to move your mouse in the opposite direction of the ghosts movement. Unfortunately it also means you move the mouse quickly to the edge of your mat, pick it up, recenter the mouse, and do it again. A trackball would probably be fine or a controller. Using a mouse is a bit of a pain.
The reason this game is 1/2 the price of the Xbox360 and PS3 versions is because it doesn't have multiplayer. (And was put on the PC as an afterthought IMO.) It's a fun game but you will play through it once or twice on the PC and be done with it. I give Atari props for reducing the price.
If you buy this game used make sure the instruction manual is with the game. There is a game key you will need inside the manual.

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Ghostbusters: The Video Game, based on the smash hit motion picturefranchise and featuring a completely new story, is coming to six gamesystems in 2009. Coinciding with the 25th anniversary celebration ofthe film's original theatrical release, the game reunites original castmembers to recapture the unique blend of humour and fright thatestablished Ghostbusters as a pop culture sensation. Remember, don't cross the streams. It could end all life as we know it!

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2/18/2012

Crysis Warhead Review

Crysis Warhead
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Crysis is simply amazing, and I expect Warhead to be excellent also. I've waited for this release, but sadly, I will not be buying it. The DRM in this game is a deal-breaker for the following reasons:
1. Securom 7, the DRM scheme, installs itself on your computer and is as hard as a computer virus to uninstall. It requires making registry edits, and is far outside the realm of what most people are comfortable with Securom 7 causes possible security issues, system failures, and some legitimate software to stop working. It can prevent legitimate programs that burn cds to stop functioning correctly. It does not install when you uninstall the game. EA doesn't disclose these facts on the game's packaging, or in the game's EULA.
A very similar program was deemed illegal by the Supreme Court. The FTC's previous ruling against Sony can by found here: [..]
"Installations of secret software that create security risks are intrusive and unlawful," said FTC Chairman Deborah Platt Majoras. "Consumers' computers belong to them, and companies must adequately disclose unexpected limitations on the customary use of their products so consumers can make informed decisions regarding whether to purchase and install that content."
2. The game has limited activations (5) meaning that you can only install the game a total of 5 times. I think I rebuilt my computer 4 times just in life span of the original Crysis (always chasing more frames, new graphics card, then two of them in crossfire, new processor {quad core} etc... With this new DRM I would have run out of installs in only 6 months or so! I will not pay $30.00 for a game rental, which is what 5 installs effectively makes this game. Even the version available for download through Steam comes packaged with the install limit and Securom, really calling into question the purpose of both: Steam by its very nature prevents piracy, so why would the Steam version need additional DRM OR an installation limit???
3. DRM doesn't stop piracy, it only hurts honest consumers like myself (I own, and have paid for, literally hundreds of games). Spore is a perfect example of how DRM doesn't stop piracy. It is now the most pirated game in history, despite this same invasive DRM. Pirates don't care about DRM; they crack it and then happily play their DRM free version. It is those like myself who buy the game retail that get stuck with all the crumminess of DRM.
4. DRM means you can never re-sell your copy. This potentially violates the doctrine of first sale, which has been upheld by the Supreme Court on more than one occasion. Basically, if you buy this game and don't like it or finish playing it and don't want it any more, you will never be able to sell it to someone else, because there is no way to demonstrate to them that there are installs left on your version. You can read about first sale law here:[..]
In conclusion, the game itself is not the issue here. The issue is that a really excellent game comes packaged with an invasive, draconian DRM scheme that cannot be uninstalled, has ring 0 access to your computer, limits your installations to three, and can potentially crash software you have installed, or even your computer itself.
This would not be acceptable in the case of a DVD or CD, so why would we as consumers accept it in a game? I honestly feel bad that Crytek got hooked up with EA and their malware DRM, as I love their games. I hope that by not buying this one (unless they change the DRM scheme) I and others will influence EA games, or at least Crytek, to steer clear of DRM that only hurts me and you, their honest, paying customers. If you want to learn more about DRM, here is a useful guide: [..]
***UPDATE***
YES I HAVE READ THE FAQ PUT OUT BY CYRTEK. Their FAQ fails to answer or even address many of the concerns with DRM:
1. How is this DRM expected to prevent piracy since all DRM (even Securom 7x) gets cracked almost immediately? (Take a look at Spore which was cracked in HOURS, not days)
2. Why do we, the paying customers then get stuck with DRM, while pirates, who pay nothing, get a superior copy without DRM?
3. I have problems with any DRM that installs in the background, is virus hard to uninstall, and has ring 0 access to my system. I am the administrator of my computer NOT Securom 7x, and any program that takes that control away from me is unacceptable. It is also well known to cause conflicts with legitimate software, and even cause some user's computers to crash. The FTC shot down Sony's similar DRM a couple years ago; this seems like the same thing all over again. Securom 7 utterly fails in its stated purpose, to prevent illegal copies of the game. So why is it still being used considering all of it's negatives?
4. Why is this DRM necessary on the Steam version? Steam, by its very nature, prevents illegal copies from being made.
5. Is the number to get new activations toll free? Also, EA has deplorable customer service (check out the fiasco for those of us with Vista 64-bit who purchased Crysis online and were forced to play at 32-bit, all while EA insisted it was our computers that were the problem, when it was their garbage software installer) and I frankly don't trust them. What assurances are in place that if making a call, someone will be able and willing to help us in a reasonable amount of time?
If they get back to me with answers, I will happily modify this review as necessary.


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Take on the fight as the volatile Sergeant "Psycho" Sykes in a new parallel story taking place during the events of Crysis. Psycho's secret mission will take him to the other side of the island on a ruthless pursuit of a North Korean general hell-bent on obtaining powerful technology. With the versatile powers of his Nanosuit and an arsenal of fully customizable weapons & vehicles at his disposal, Sykes will do whatever it takes to carry out his top-secret objective. Action on the other side of the island is more intense, the battles are fierce, and the mission protocol is no longer "Adapt to Survive". As Sergeant Sykes, now you must adapt to dominate the battle. Twin SMG's blazing, seizing new vehicles, or going stealth, the action and the victory is on your terms.

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2/13/2012

Crysis Review

Crysis
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I played the first crysis and absolutely loved it. Amazing graphics, interesting/fresh gameplay, open levels etc. I was then disappointed to learn that crysis warhead had a limit on how many times you could install on a different machine. Since I am constantly upgrading my computer this would mean that after changing out 5 components I would need to buy a new game. I then decided not to purchase the game.
When I found out crysis maximum edition was releasing I checked the forums and discovered that EA had added a workaround to the authorization allowing me unlimited installs as long as I used the tool correctly. I hurried out and purchased the game as it gave me a backup version of crysis and in addition crysis wars. I began playing through warhead and was just as happy as I was with the original crysis title. Probably the best game I have played this year. However, I discovered that some programs of mine were not working (for example, daemon tools) and other games were crashing frequently. I went on the interwebz and found that this was probably caused by the securom 7 that installs with crysis warhead. This securom installed without my knowledge, is not able to be uninstalled without advanced knowledge of your operating system or with a 3rd party uninstaller that was rather difficult to locate (the one provided by the securom company does not work well) Needless to say I did not want malware on my PC so I ran the uninstaller and rid myself of it. This rendered warhead, which I was only halfway through, unplayable but imo it was worth it. I do not need securom deciding what my computer can and can't do.
I learned my lesson, from now on I will check and see what kind of drm a game has before purchasing. If it uses anything as intrusive as securom 7 I will not even give it consideration, its not worth the hassle and I refuse to give money to a company for a game which knowingly puts malware on my computer when hackers who did not pay for the game get to play malware free. Save yourself a headache and skip this game. Tell EA with your dollar vote that excessive and intrusive drm is not the answer for piracy.

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Finally, gamers can get their hands on the entire Crysis world in Crysis Maximum Edition. The 2007 PC Game of the Year is packaged along with the critically acclaimed parallel story, Crysis Warhead, and the explosive multiplayer combat of Crysis Wars. For newcomers to the Crysis world, Crysis Maximum Edition gives players chance to don the Nanosuit in three different games for one low price. Whether they're saving mankind from an alien apocalypse or fighting alongside friends in online team instant action matches, there is something for everyone in Crysis Maximum Edition.The Games Earth, 2019. A team of US scientists makes a frightening discovery on an island in the South China Sea. All contact with the team is lost when the North Korean Government quickly seals off the area. The United States responds by dispatching an elite team of Delta Force Operators to recon the situation. As tension rises between the two nations, a massive alien ship reveals itself in the middle of the island. The ship generates an immense force sphere that freezes a vast portion of the island and drastically alters the global weather system. Now the US and North Korea must join forces to battle the alien menace. With hope rapidly fading, you must fight epic battles through tropical jungle, frozen landscapes, and finally into the heart of the alien ship itself for the ultimate Zero G showdown. Key Features
A unique three-act structure forces the player to use real-time armor and weapons customization to adapt constantly to an ever-changing world.
Encounter a frightening and totally original alien species—they use their senses intelligently and work together to present the most challenging enemy yet in an FPS.
Control of a variety of land, sea, and air vehicles including trucks, tanks, boats, and helicopters.
Explore a living, dynamic world where earthquakes, breaking ice, landslides, and tornados pose an ever-present threat.
32-player multiplayer with real-time armor and weapons customization, plus an all-new multiplayer mode that combines player modification and tactical objectives.
Emergent gameplay means that in-game actions affect future outcomes and give each player a unique experience.
Highly robust and easy-to-use mod toolset allows players to create their own expansive levels for both multiplayer and single-player modes.
The CryENGINE 2 engine delivers the most realistic environments, spectacular special effects, physics game engine, lighting system, and enemy Al.
Take on the fight as the volatile Sergeant "Psycho" Sykes in a new parallel story taking place during the events of Crysis. Psycho's secret mission will take him to the other side of the island on a ruthless pursuit of a North Korean general hell-bent on obtaining powerful technology. With the versatile powers of his Nanosuit and an arsenal of fully customizable weapons & vehicles at his disposal, Sykes will do whatever it takes to carry out his top-secret objective. Action on the other side of the island is more intense, the battles are fierce, and the mission protocol is no longer "Adapt to Survive". As Sergeant Sykes, now you must adapt to dominate the battle. Twin SMG's blazing, seizing new vehicles, or going stealth, the action and the victory is on your terms. Key Features
Fight as the volatile Sergeant Sykes on a secret mission to stop the enemy from obtaining a weapon that threatens humanity.
Discover what happened on the other side of the island in a campaign that takes place at the same time as the events of Crysis.
Never play the same way twice- experiment with going stealth or with guns blazing in over-the-top action.

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1/20/2012

Dead Space Review

Dead Space
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Went to Best Buy to buy a new Wiimote yesterday and saw this game. I bought both.
Came back and install it on my Dell Dimension 9200, which is about as pre-built as you can get right? No vista driver problems for me, right?
WRONG. 2 + 2 = giraffes WRONG.
First I had to tell my antivirus and spyware software about a BILLION times to let secure-rom install.
Second I installed it and rebooted.
Third my dvd drive no longer works.
I am not sure what changed between Bioshock and this game cause I bought Bioshock and had no problem with secure-rom back then. I bought bioshock full price and don't regret a single cent because I ACTUALLY GOT TO PLAY BIOSHOCK. I finished bioshock without even cracking it (although I eventually did for a second play-through, cause who wants to find the dvd everytime right).
REVIEW UPDATED :
Funny thing. I never did install Dead Space again on my system. I just can't risk having SecureRom on it again since I actually do tons of work on it. So here is a review of a cracked version of the game, as opposed to the boxed copy which now sits next to other games I don't play anymore (poor HL2). I think EA should have an option when you insert the disk that lets you chose between installing their DRM version or downloading a cracked one. I am joking but I totally am not.
The game runs nicely on my Dell Dimension 9200, which ran Bioshock and COD4 on high just fine. If you compare it to PC exclusive titles you can tell the textures in this game is low quality. Nevertheless, it has a nice, polished look.
The controls are fine. I tried it with my xbox 360 control but just can't bring myself to play any kind of fps without keyboard/mouse. The game forces the mouse turn rate so your character can't magically turn 180 degrees in half a second. This didn't bother me, and I actually think it's a nice way to add some realism into the controls.
The overall experience is effective and addictive, if not for the reason the developer stated. They said it was mostly about psychological fear, with help from shadows and music. The game is actually mostly about enemies popping out or dropping down from ceilings. They said it's about strategic dismemberment. It's strategic the first 5 times, by then it's more like habitual dismemberment. Shoot limbs for maximum damage doesn't require more IQ than boom headshot.
Nevertheless, the game just flows very well, and lots of little things are put into it to keep you in the game world 99% of the time. It's obvious the developers put a lot of thought into the interface and controls. It's something new to the genre that future games can learn from.
So now having played the game (I plan on replaying it on Easy so I can just wack the enemies to death, and then on Hard to give myself more of a rush) I think it's worth the money. However, a big part of the reason I think that is cause I played a cracked copy put together by the pirates which installed the game and not secure rom. So I'm very conflicted about the whole thing. I definitely don't want any more secure rom nonsense but at the same time I'm happy I bought the game (to support more games like this on my PC). I guess I'll continue to buy games with secure rom if it's good enough like this one or bioshock, but I'll still be playing the vastly superior pirated copy instead. Everybody wins, I guess. At least everybody who is honest enough to buy the game, and then smart enough to download a cracked copy too :/

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Dead Space from EA is sure to please any action-adventure gamer looking for a bloody battle against deadly aliens. Dead Space for PC begins when a massive mining ship, the USG Ishimura, comes in contact with a mysterious alien artifact and suddenly loses its communications with Earth. Engineer Isaac Clarke is sent to repairthe Ishimura's communications, but arrives to find a floating vessel that has become a complete bloodbath. The crew is mutilated and infected with an ancient alien scourge. Clarke's repair mission is transformed to one of survival as he fights to save himself and return the artifact to the planet at any cost.
Fight with Weapons and Telekinesis The alien hordes are incredibly resilient. You'll have to find creative ways to neutralize the attacking enemies by shearing off limbs with powerful weapons. And when the ammo runs out you'll be thankful that you can use your telekinetic powers to pick up objects (even the aliens' own severed arms and legs) and hurl them at your advancing enemies.
Graphics, Effects, and Sound Increase the Horror EA delivers an incredibly frightening experience with state-of-the-art graphics and effects, an audio system that will have you jumping out of your seat, and a truly horrific atmosphere that is permeated with death, mutilation, and despair. You'll have to be resilient to slash through the alien onslaught and stop this virulent scourge. As you explore the ship, the tragic story of the USG Ishimura will unfold in gory detail as you discover frantic logs from the hideously transformed crew in their final days.
True Zero-G Effects You'll be able to take full advantage of zero gravity in Deep Space. Battling enemies and solving puzzles takes on new challenges and present ingenious opportunities with the Zero-G game play. You can use zero gravity to create your own path around obstacles by walking on walls and the ceiling. Leap across vast distances or change your perspective to gain a strategic advantage over your enemies.


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11/27/2011

Tom Clancy's Splinter Cell Conviction Review

Tom Clancy's Splinter Cell Conviction
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I pre-ordered this game through Amazon and couldn't wait to get it on release date, I'm been a Splinter Cell fan since it's inception. I was very disappointment to look at the back and read that I have to have a permanent online connection, but since I got it and a 12Mbps down pipe, I figured I might as well install and play. Install was quick, but when I tried to play it, I could not connect to a server to play the game, waited an hour, two hours, four hours, still no go. This is a bad impression to me and I will never by another game with this DRM or permanent connection needed, my advice is to not purchase this game, this has been a huge disappointment.Why go through the trouble of having top notch hardware if you can't even use it play the game, cause it's been ran off a server. I must say, I do not understand the decision these execs make, but they have lost a customer here.

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Tom Clancy's Splinter Cell Conviction PC

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11/24/2011

Mafia II Review

Mafia II
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Opinions on this game have certainly proven to be as divisive as the initial reaction to the original Mafia in 2002, right down to the 4/10 Eurogamer review. It's understandable because while Mafia 2 does far more right than it does wrong, the wrongs are difficult to ignore.
Mafia 2 is a linear story-driven game set in the 1940s-1950s with an open world city as a backdrop for immersion purposes. This game is not a GTA4 clone and has never advertised itself to be one, any expectations for it to be so are entirely the fault of uninformed gamers. The city is about 10 square miles in size and highly detailed, it's a beautiful recreation of the time period and the devs use it effectively during certain story segments to give the impression of a city evolving with time. There are gas stations, clothing stores, diners, gun shops, body shops and a scrap yard/docking area to interact with throughout the game, along with different living residences depending on where you are during the storyline and locations that only open for missions. You will not find GTA-like mini games like throwing darts or anything like that, but that doesn't mean the open city is devoid of things to do. You can steal cars in multiple ways (breaking the window, picking the lock, or even shooting the lock) then take them to a body shop to change the plates and paint color to legalize it, then customize it further through engine upgrades for better handling and changing the tires for looks. You can pick fights with the various gangs that have established holds on various parts of the city, rob stores, or anger the police to see how long you can hold out. Just like the original Mafia, the city is all about creating immersion and giving opportunity for the player to create their own experiences rather than fill it with mini-games.
Mafia 2's story runs anywhere from 8-15 hours of game time, depending on difficulty level and how quickly you move through it. You play as Vito and are often accompanied by his childhood friend Joe, and spend most of the game in some state of proving yourself to one of the Mafia families in Empire Bay. My initial impression of the story wasn't a good one, but after playing it again it finally hit me what the story was about and my opinion changed drastically. Unlike Mafia 1, this is not a rags to riches story and this is not about the fall of an honorable man. Vito is not Tommy and he's not meant to be. Vito is a guy that is entirely driven by not becoming a loser dockworker like his father: he wants money, cars, women, the nice house, and the nice clothes. To him everything hinges on possessions and thus everything and everyone becomes possessions to him. It's the story of a destructive, selfish man who goes out and takes what he wants and how that devastates everyone around him. I really, really enjoyed the story, including the ending I originally found abrupt, once I realized that.
There has been some criticism leveled at Mafia 2 for racism and sexism, but most of it is not being looked at properly. Yes, the main characters are racist and sexist and there isn't anybody there to tell them off for it...because this takes place in the '40s and early '50s, from largely uneducated, ignorant, poor characters involved with the Mafia. Their attitudes were normal for the time period, social circles, and social stature. And as already said, Vito views women the same way he views cars and money; they are things to be obtained, not people to establish relationships with.
Yes, there are vintage Playboy covers/centerfolds as optional collectibles in-game and feature the nudity you'd expect from them. These have earned quite a bit of ire and are used as support for the game being sexist, but I -- as a female gamer -- don't agree with it. For one, they are completely optional and very easy to miss even if you're looking for them. They don't float above the ground and spin and glow and have a "CLICK ME!" sign above them like collectibles in other games. Instead, they're stashed on desks or half-under beds and other places you'd expect someone to leave them. They blend in perfectly with the environment and look only slightly different from other decorations...they're practically pixel hunts. They don't offer any kind of tangible reward outside of an achievement and completion percentage that would force you to collect them if you didn't want to. They also tie in perfectly with Vito's attitude...he's *exactly* the type of guy that'd grab some poor late night security guard's dirty magazine while robbing the place, and reflects his view of everything being possessions. It's just like the other collectible, the Wanted Posters. Vito would be just as inclined to yank down Wanted Posters as he would steal Playboy mags, there's nothing random or out of place about them. If they were required to unlock guns or cars or something from a gameplay point of view, I'd understand the furor over them, but as is I have no problem with their implementation.
For better or worse the difficulty is nowhere near the original's occasionally punishing level, and veterans of the first will want to skip right to the Hard level to avoid falling asleep. I honestly can't imagine who they tuned the Easy/Normal difficulties for, as I am nowhere near an amazing third person shooter player but even I blazed through Normal as if nothing was even shooting back before turning it up. On Hard if you don't make use of the cover system you'll end up very dead very fast, usually within three shots from a typical pistol. The cover system is standard fare nowadays, if you've played Mass Effect 2 or Gears of War you'll be right at home. The shooting missions all take place in unique areas of the city that you normally don't have access to and the set pieces are great, but just like Mafia 1 you will spend a significant amount of time driving to and from locations, doing escort missions, drop off missions, and so on.
The amount of time spent in the car is both a blessing and a curse, as the city and music is all a fantastic experience, but it also means you get a lot of opportunities to see the quirky AI at work and some people are going to be annoyed at having to obey the speed limit or risk the police. Yes, while they've removed the requirement to stop at red lights, police will still come after you if they catch you speeding. They've added a kind of cruise control to keep your speed under control this time around if needed though. Some of the AI for the other motorists can be very strange. I had one civilian car randomly decide to slam into me on a bridge and send me plummeting to my demise, while another didn't acknowledge my existence and slammed into me and caused the police to chase me for a hit and run. On the other hand, there have been some pretty fantastic moments just watching the AI interact. One occurred while I was stopped at a red light (habit), and one car rear ended another. The victim jumped out of his car to drag the offending driver out to start pummeling him...not noticing the police car that witnessed the entire thing, who also jumped out to break up the fight and issue fines/arrests. Yes, the AI has flaws, but it's worth putting up with it's quirks to have completely unscripted moments like this occur.
So that's been a lot of praise, what went wrong?
It's mostly down to what seems to be cut or just plain held back content. The story is pretty short and there is no option for an after-the-story free roam, so you have to load up previous chapters and ignore current mission objectives to do so, which causes problems with the saving mechanics (more on that soon). Not having a free roam available is pretty hard to forgive, as this was in the original and worked great.
There is also a complete lack of side quests in Empire Bay...but the introductions and NPCs for them are suspiciously still present, and even tell you to come back later for more jobs that don't actually exist. These side missions were either outright cut due to time or held back to release as DLC packs. There are at least four NPCs that are prime candidates for future DLC that the game desperately needed to begin with, and it doesn't stop there. There are shockingly few available cars to steal and clothes to buy in game, so that makes it hard to see all of the pre-order exclusives held back. It's even to the point that one of the car models (the Hot-Rod in the Greaser pack) appears once in-game, and there is no possible way for you to store that car in your garage...even if you go to pains to get both the mission related car and it's variant out into the open world by using one car to push the other out of the mission zone. It's perfectly drivable, upgradeable, and everything else, but if you don't have the pre-order pack, too bad. Which is a real shame and feels like a really cheap move by 2K.
They also cut public transportation and melee weapons, along with all sorts of little touches (sitting down on benches or chairs, newspapers, all kinds of interactive stuff). The melee weapons are especially missed, as the fist-fights often feel very anemic and simple without them.
The save/check point system is also problematic. It's pretty much the mirror image of Mafia 1, but this is something that was a negative back then, too. They didn't need to implement quick saves, but a more thorough auto-save feature would have been a huge bonus. As it is, one of the AI drivers randomly sending you off a bridge can result in a lot of lost progress. In addition to the auto saves being sparse, which can make trying to do a free roam game difficult all by itself, reloading a previous chapter wipes your current progress. There are no save slots, so you either continue from your last auto-save, load up a previously played chapter (thus replacing the auto save), or start a new...Read more›

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Story Born the son of a poor immigrant, Vito is a beaten down Italian American who is trying to secure his piece of the American Dream. Looking to escape the life of poverty that consumed his childhood, Vito is soon swayed by the lure of power and wealth that a life of Organized Crime can bring. A petty criminal his whole life, Vito, along with his childhood friend, Joe, will descend into the world of organized crime. Together, they will work to prove themselves to the Mob as they try to make their names on the streets of a cold and unforgiving city.

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